We stand by the quality of our wellness tools and content. However, due to the nature of our offerings, our refund and cancellation policy is as follows:
1. Digital Products
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All sales of digital products (journals, eBooks, meditations, etc.) are final and non-refundable.
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If you experience a technical issue with downloading or accessing your product, please contact us and we will assist promptly.
2. Physical Products
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If you receive a damaged or incorrect item, please contact us within 7 days of delivery with a photo, and we will offer a replacement or refund.
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We do not offer refunds for change of mind.
3. Workshops, Courses & Retreats
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For events or workshops, cancellations must be made at least 72 hours in advance to be eligible for a partial refund.
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No refunds will be issued for no-shows or last-minute cancellations.
4. How to Request a Refund
Contact us at support@elewaytion.com with your order details. Our team will respond within 2-3 business days.
